Situation: You will meet with Chao Zhang tomorrow to learn about the wireless capabilities currently in place at the café, current communication problems with the restaurant’s 24/7 operations, and to discuss the feasibility of adding some new collaboration capabilities for customers, employees and suppliers.
Question: Inside the restaurant, wireless PDA’s offer the potential for better, quicker communication between the various functions including waitstaff, kitchen, management, and even suppliers. Describe some functions that would benefit from using wireless communication internally.
3 comments:
I can't think of any now except customer service; how you handling customers' complaints etc. Interaction with your outlet manager w/o have to meet them definitely save more time to get fast reply.
lina..the pda as a connecting device can be used as a menu logger for the waiter to send the order to the kitchen...and maybe can trace the order and customer...save time..save paper..and efficient!!
lina...its good that you post this topic here coz it is the same question in the excercise given.
Hope it can be discussed more this Sunday. See you...
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